For mystery shopping, experienced and well-trained shoppers pose as actual customers/prospective clients to transact normal business at these shops. Leyhausen Research Africa Mystery Shoppers usually observe shops or outlet activities. Nature of the study determines where to observe either internally or externally or even both. It also involves interaction with the agents/clerks to be able...

In our centrally located and adequately equipped test studios in Lagos and other major cities in Africa, we provide you with a full service in respect of studio tests: From recruiting, implementation of interviews right up to customers liason, our experienced and competent studio managers work in accordance with your expectations and desires. Flexibility is...

Telephone interviewing is considered the most efficient method of data collection as it enables you to reach your target group precisely and directly: In the B2C area, in the B2B area with decision-makers from all sectors and management areas and with mystery calls or when recruiting (e.g.. for group discussions, car clinics and CAPI studies)....